Privacy policy
Data controller
NOVASEA Ltd and NOVASEA France SAS, acting jointly. Contact: [email protected].
Data collected
Via the contact form: name, company, e-mail, phone, nature of your need, volumes and message. Via the newsletter: e-mail. Via audience measurement: anonymized data (pages viewed, country, duration) with no individual identification; no IP address is stored.
Purposes and legal bases
Responding to your requests and preparing quotes (legitimate interest and pre-contractual measures); sending you information about our services if you have consented (consent, withdrawable at any time); improving the site (legitimate interest, anonymized data).
Retention period
Contact requests: 3 years after the last exchange. Newsletter: until you unsubscribe. Contractual data: statutory retention period.
Recipients
The NOVASEA teams concerned by your request. Our technical processors (hosting in the EU, e-mail delivery) act on instruction and under contract. No data is sold or passed to third parties for commercial purposes. Transfers to Hong Kong are governed by standard contractual clauses.
Your rights
Access, rectification, erasure, restriction, objection, portability and post-mortem instructions: write to [email protected]. You may contact the data protection authority in your country (in France the CNIL, in the UK the ICO). California residents: rights of access, deletion and objection to the sale of data under the CCPA/CPRA; NOVASEA does not sell any personal data.
Cookies
Only essential cookies are set by default. Audience measurement is enabled only with your consent, which you can change via the "Cookie preferences" link in the footer.